Data Analyst Job at Amazon Business: Amazon Business is on a mission to build the world’s largest and most innovative Business-to-Business (B2B) marketplace. This role offers an incredible opportunity to be part of a high-growth team that is redefining B2B customer service.
As a Data Analyst, you will collaborate with various teams across the globe to understand business needs and develop strategies for the B2B marketplace. You will use your analytical skills to solve complex problems, identify areas of opportunity, and present data-driven recommendations to shape the future of Amazon Business Customer Service.
In This Job
Summary of Data Analyst Job at Amazon Business
| Field | Information |
|---|---|
| Job Title | Data Analyst, ABCS Analytics |
| Job Company | Amazon.com Services LLC |
| Employment Type | Full Time |
| Location | Nashville, TN, USA (Open to other locations) |
| Salary | Not specified (Competitive salary and benefits package mentioned) |
Data Analyst Job Responsibilities
- Collaborate with cross-functional teams to gather business requirements and propose solutions for the B2B marketplace.
- Analyze and solve complex business problems, considering the broader context.
- Conduct analyses to identify areas of opportunity and present recommendations to shape the future of Amazon Business CS.
- Develop self-service data analysis solutions (BI) for key stakeholders worldwide.
- Train stakeholders on how to utilize data analysis tools and become autonomous in data analysis.
- Research and implement new approaches to improve customer and stakeholder experience.
- Develop and implement mathematical models and algorithms to understand customer and vendor behavior.
Locations
- Nashville, TN, USA (open to other locations)
Key Skills
| Skill | Importance |
|---|---|
| Collaboration | High |
| Problem-Solving | High |
| Analytical Thinking | High |
| Data Analysis | High |
| Communication (Written & Verbal) | High |
| Business Acumen | Medium |
| Technical Skills (e.g., Python, ML) | Preferred |
Basic Qualifications
- Bachelor’s degree
- 2+ years of experience in a quality or customer-facing role
- Proficiency in Microsoft Office products and applications
- Strong Excel skills
Preferred Qualifications
- Knowledge of reporting tools like Quicksight, Tableau etc.
- Experience with Python and Machine Learning (ML)
Data Analyst Job Benefits
- Competitive salary and benefits package
- Opportunity to be part of a high-growth, innovative team
- Work on challenging problems that impact millions of customers
Who should apply
Are you a results-oriented, analytical thinker who thrives in a fast-paced environment? Do you have a passion for customer service and a desire to make a real impact? If so, we encourage you to apply!
Originally from Cyprus, Yaren is an island girl who writes about all things travel and expat life. As a Languages major, she loves learning about different languages, cultures, and countries all over the world. After studying in the UK and France, interning in Belgium, and backpacking in Latin America, Yaren wants to continue traveling for as long as she can. She wants to show that the best things in life come when we push our limits and broaden our horizons.
