Sell From Your Couch! Remote Call Center Sales Job at MCI (LA) ($12.10-$16.10/hr + Bonus). Help customers, earn $, enjoy flexibility! Apply Now!
Summary of Work From Home Call Center Sales Job at MCI
| Field | Information |
|---|---|
| Job Title | Work From Home Call Center Sales |
| Location | Los Angeles, CA |
| Salary Range | $12.10 – $16.10 per hour |
| Job Type | Full-Time |
| Company | MCI (Marlowe Companies Inc.) |
| Employment Type | Remote |
Call Center Sales Job Responsibilities
- Providing customer service, technical support, and sales interactions: This means assisting customers with their inquiries, troubleshooting technical issues, and upselling products or services.
- Understanding customer needs: Actively listening to customers to identify their problems and goals.
- Utilizing systems and technology: Using internal systems and technology to manage accounts and complete tasks.
- Identifying sales opportunities: Recognizing when there’s a chance to sell additional products or services to customers.
- Presenting product/service information: Effectively explaining features and benefits of products or services to customers.
- Escalating customer dissatisfaction: When a customer is very unhappy, appropriately referring them to a manager for further assistance.
- Achieving “first call resolution”: Resolving customer issues on the initial call whenever possible.
Call Center Sales Job Qualifications
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
- Basic understanding of the Windows operating system
Not sure if you meet all the qualifications? Don’t worry! MCI offers paid training for new employees.
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Call Center Sales Job Compensation and Benefits
| Benefit | Description |
|---|---|
| Pay | $12.10 – $16.10 per hour + Bonus |
| Medical, Dental, Vision | Coverage options available |
| Paid Time Off | Accrued over time |
| Regular Raises | Based on performance |
| Flexible Schedules | Offered |
| Company Laptop | Provided |
| Daily Contests & Prizes | Cash, computers, tablets, phones, TVs, trips, tickets, and even cars |
| Casual Dress Code | Allowed |
How can you best position yourself for this job?
- Showcase your communication skills by providing specific examples of how you have effectively communicated with customers in the past.
- If you have experience with sales, be sure to mention that in your application.
Apply today!
This job posting also includes information about MCI, the parent company, including its size, services offered, and awards. The disclaimer section clarifies that the job description is not an exhaustive list of duties and the employer reserves the right to revise it at any time. Finally, the posting includes information about MCI’s COVID-19 protocols and mask policy.
Originally from Cyprus, Yaren is an island girl who writes about all things travel and expat life. As a Languages major, she loves learning about different languages, cultures, and countries all over the world. After studying in the UK and France, interning in Belgium, and backpacking in Latin America, Yaren wants to continue traveling for as long as she can. She wants to show that the best things in life come when we push our limits and broaden our horizons.
